West

West

Kick-starting A Culture Movement

West

Kick-starting A Culture Movement

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West is a leading global provider of innovative, high-quality injectable solutions and services. A trusted partner to the world’s top pharmaceutical and biotechnology companies. West helps ensure the safe, effective containment and delivery of life-saving and life-enhancing medicines for patients.

A ‘Built for life’ leadership experience

After turning 100 years old, West launched a new vision, and they needed their leadership team to show up to deliver it. We partnered with West to design and deliver a three-day leadership experience for their top 180 Global Leadership Team.

The strategy

Have the big conversations to drive new thinking, shift mindset, and focus on designing a high-performance future as a cohesive senior leadership team.

A moment to spark a movement: Design principles

Leave inspired to do different

Impactful keynote speakers – shared what high-performance means in the highest stakes.

Have the tough conversations

We took the boardroom to the stage and facilitated a no-holds-barred live conversation about strategic direction. We’ve supported the global leaders to continue those discussions with their teams.

Get laser focused on the future

We facilitated a full-room co-creation workshop to innovate and think differently about how to deliver the West vision.

Bin the playbook

From launching a new cultural framework and organisational rally-cry to thinking differently about what it means to be accountable, we switched up the West norms and marked a new opportunity to continue building the culture and future.

What’s next? Embedding an open and collaborative strategy conversation

  1. Quarterly Global Leadership Teams culture and strategy conversations.
  2. GLT Task Forces to engage and problem solve as a leadership cohort.
  3. Leadership Engagement Programme.

Fauna has established a benchmark for thriving collaborations with external agency partners. They translate complex insights into visually stunning, results-driven campaigns, constantly pushing the boundaries of what’s possible.

Michele Polinsky, Vice President, Global Communications and Corporate Philanthropy
The tactics

Internal communications campaign / Leadership conference experience / Leadership toolkits / Team gamification / Design thinking facilitated sessions

West GLT 2025 conference stage with an audience
Phone screen showing West 'Built for life' widgets
Hand holding a phone showing West conference branding
Tall 'Built for life' banners for West's conference
Registration signage for West's GLT 2025 conference
West GLT 2025 conference lanyard and badge
Digital screen showing West 'Built for life' branding
West 'GLT 2025 Conference Day 1' title graphic
Speaker presenting on stage in front of the West logo
Person writing on a 'Celebrate' board at West's conference
Group photo of West conference attendees
West conference attendees talking around an interactive table
West colleagues gathered around a table at the conference
West branded shirt with the number 18